STUDIO ETIQUETTE

Avant-Barre is an inclusive, energizing, and positive space free of judgment and comparison. Work at a pace and level in class that is right for YOU. Build your strength from a solid foundation and remember that everyone has their own goals and challenges.

We strive to make all clients feel welcome and comfortable in the studio. We expect all clients to extend the same welcoming spirit to one another and our staff. We are a fitness community using exercise to find inspiration in each other and within ourselves to lead happy, healthy, and fulfilling lives. 

RESERVATION POLICIES

Our classes are popular and the last thing we want to do is turn you away if you haven't signed up online. Please enroll early to secure your space in class and arrive ON TIME. 

ARRIVAL

Our classes progress quickly and warm up is a vital part of class, so any client who arrives more than 10 minutes past the beginning of class WILL NOT BE ADMITTED INTO CLASS. This is a STRICT policy. If you arrive to the studio after the cut-off time and are not able to join class, we will gladly reschedule you at no cost if you have an active AB membership or package.


WAITLISTS

Waitlist management is automated through Mindbody, so please only add yourself to a waitlist if you are confident you can make the class. You may be taken off the waitlist and automatically added to a class up to 60 minutes prior to the start of class for weekdays and up to 12 hours prior to the start of class on the weekends. You will then be notified by email or text.

CANCELLATION POLICIES

We know life is unpredictable so we offer some of the most flexible cancellation windows for our members. All scheduling changes must be done through Mindbody

EARLY CANCELLATIONS (no charge)

You can cancel your reservation at no cost to you using the following guidelines:

Monday - Friday, 11am-final class:

  • 60 minutes prior to class time
  • AB Platinum only: 5 minutes prior to class time

Monday - Friday, 6:15am, 7:15am and 8:30am, and ALL Weekends and Holidays:

  • 12 hours prior to class time
  • AB Platinum only: 60 minutes prior to class time
     

LATE CANCELLATION and NO-SHOWS (fees charged)

Monday - Friday, 11am-final class:

  • Reservations cancelled less than 60 minutes prior to the start of class and will be charged per the policies below: 
    • Intro 1-Month Unlimited and 2016/2017 Unlimited Pass: $10 charge for no-shows and late cancellations
    • AB Gold, AB 10-Class, A La Carte Package: class reserved is forfeited
    • AB Platinum: $5 charge for no-shows and cancellations less than 5 minutes prior to class

Monday - Friday, 6:15am, 7:15am and 8:30am, and ALL Weekends and Holidays

  • Reservations cancelled less than 12 hours prior to the start of class will be charged per the policies below:
    • Intro 1-Month Unlimited and 2016/2017 Unlimited Pass: $10 charge for no-shows and late cancellations
    • AB Gold, AB 10-Class, A La Carte Package: class reserved is forfeited
    • AB Platinum: $5 charge for no-shows and cancellations less than 60 minutes prior to class

**Any clients reserving through ClassPass must adhere to CP's cancellation/no-show policies. WE ARE NOT ABLE TO MAKE ANY EXCEPTIONS.